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What is Salesforce is an American cloud computing company.
Salesforce offers Software as a Service (SaaS) platform which helps in Customer Relationship Management.
It has a multi-tenant architecture and subscriptions.

 The following are the application clouds in Salesforce CRM.
1. Sales Cloud
2. Service Cloud
3. Marketing Cloud
4. Data cloud
5. App Cloud
6. Analytics Cloud
7. Community Cloud
Salesforce also offers Platform as a Service (PaaS) using sites.
People involved in Salesforce Implementation
1. End User ( Customer)
2. Administrator
3. Developer
4. Consultant
The following are the list of Salesforce Certifications.
1. Certified Administrator
2. Certified Advanced Administrator
3. Certified Sales Cloud Consultant
4. Certified Service Cloud Consultant
5. Certified Platform App Builder
6. Certified Platform Developer I
7. Certified Platform Developer II
8. Certified Technical Architect