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Salesforce Admin Syllabus

Salesforce Admin Syllabus

  • Types of Objects & Fields
    • Standard Objects (Sample video link below)
    • Custom Objects (Sample video link below)
    • Standard Fields
    • Custom Fields

  • Types of Relationships, Field Dependency
  • Visualforce
  • Custom, Console application
  • Field Accessibility
  • Grant Login Access
  • Calendar, Console Tab
  • Trusted IP Ranges
  • Session Settings
  • Different types of Email templates
    • Text
    • HTML (using Letterhead)
    • Custom (without using Letterhead)
  • Different types of tabs
    • Custom Object Tab
    • Web Tab
    • Visualforce Tab
  • Field History Tracking in Salesforce, Feed Tracking
  • View setup audit trail
  • Organization Wide Default
  • Roles, Role Hierarchy
  • Sharing Rules
  • Profiles
  • Permission Sets
  • Password Policies
  • Developer console
  • Validation Rules
  • Approval process
  • Reports and Dashboards
  • Scheduling reports
  • Report Types
  • Adding dashboards in Home page
  • Chatter, Chatter Desktop
  • Queues
  • Public Groups
  • Assignment Rules, Auto Response Rule
  • Views
  • Domain Registration
  • Workflow rules
    • Email Alert
    • Task
    • Field Update
    • Outbound Message
  • Search Layouts
  • Search Results
    • Lookup Dialogs, Phone Dialogs
    • Accounts Tab
    • Accounts List View
    • Search Filter Fields
  • Page Layout
  • Mini Console View
  • Mini Page Layout
  • Record Types
  • Apex Data loader tool
  • com Explorer tool, Sites
  • Data Management
    • Analytic Snapshots
    • Import Accounts/Contacts, Leads, Solutions, Custom Objects
    • Data Export
    • Storage Usage
    • Mass Transfer Records
    • Mass Delete Records
    • Mass Transfer Approval Requests
    • Mass Update Addresses
    • Data Loader
  • Tags in Salesforce
  • Live Agent
  • Public Solutions
  • Chatter Answers
  • Entitlement Management
  • How to access Salesforce from all IP Ranges – App Exchange application
  • Mass Edit, Delete – App Exchange application
  • Login Hours restriction for Profiles
  • Edit, Delete and Clone Buttons
  • App Exchange, Chat Settings(Chat Window)
  • Email to Case
  • Web-to-Lead
  • Web-to-Case
  • Schema Builder
  • Visualforce page
  • Actions in Salesforce
  • How to expire all the users password in Salesforce?
  • How Salesforce login works?
  • Account, Opportunity and Case teams
  • Manual Sharing
  • Renaming Tab Names and Labels
  • Io, Data.com
  • Merge tool
  • Chatter Approval Request
  • //success.salesforce.com
  • Opportunity Split
  • Workbench, Work.com
  • Escalation Rules
  • Adding Multiple Users
  • Account Hierarchy
  • Multi-Tenant Architecture
  • Creating Custom Tab Style in Salesforce
  • Historical Trend Reporting
  • Splash Page creation